Submit a complaint or pass on a point for improvement. How?
All complaints or points for improvement are handled by the management. We will do everything we can to find a solution together with you. That is why a complaints procedure has been set up at Snaploan Online that is aimed at promoting your interests.
From Monday to Friday, you can reach us by phone between 10:00 and 18:00 on 01-551 12 871
Send your complaint or point of improvement to [email protected] . We will contact you within one working day to discuss a solution.
You can always send your complaint or improvement tip to us by post. Use the following address for this:
Customer service The Dutch Credit Company
PO Box 11
If you submit your complaint in writing, by e-mail or by post, please at least state your surname, zip code and house number.