Palo Alto Networks Unit 42 is helping customers better address cybersecurity threats with a new managed detection and response service


The new MDR service uniquely combines industry-leading Cortex XDR technology with Unit 42’s advanced threat intelligence and threat hunting

SANTA CLARA, California., August 3, 2022 /PRNewswire/ — The need for managed detection and response (MDR) is rapidly increasing as attack surfaces expand, cloud adoption skyrockets and the cybersecurity skills gap widens. Palo Alto Networks (NASDAQ: PANW), the global leader in cybersecurity, today introduced Unit 42 Managed Detection and Response (Unit 42 MDR) to address this need with a new service that provides continuous detection, investigation and response 24/7 threat detection. This offering brings together Palo Alto Networks celebrated Cortex XDR powered by Unit 42’s industry-leading threat intelligence, incorporating insights from incident response cases. Because Unit 42 MDR is built on top of Cortex XDR, it’s not only optimized to prioritize alerts, but also to massively reduce the number of alerts customers receive. This helps customers detect more suspicious activity than would otherwise be the case.

“As cyberattacks continue to increase, many organizations are being asked to tackle advanced threats with limited resources and without the right expertise. This will not lead to good results,” he said Wendy WhitmoreSenior Vice President, Palo Alto Networks Unit 42. “Palo Alto Networks Unit 42 offers a unique combination of innovative cybersecurity technologies and a world-class threat intelligence team that enables us to provide our customers with rapid detection and response to critical cyberthreats .”

Unit 42’s new MDR service provides customers with cybersecurity experts to help identify and respond to security alerts and potential threats in real time, allowing organizations to focus security operations personnel (SecOps) on other organizational security priorities. The service provides organizations with monitoring, threat hunting, and response/remediation capabilities, including:

  • Continuous Monitoring and Response: Security experts monitor alerts, events and indicators 24/7. Unit 42’s MDR team uses a blend of proprietary processes, infrastructure, and enrichment to accelerate detection, response, and threat hunting to quickly stop malicious activity most likely to impact your organization.
  • Proactive threat hunting: World-class threat hunters scan environments for sophisticated attacks using in-depth knowledge of XDR data sources and the latest threat intelligence from Palo Alto Networks. This helps organizations stay ahead of new attack campaigns, malware, and vulnerabilities.
  • Optimization of the security situation: Experts provide regular health checks of an organization’s posture and detailed policy change recommendations to help manage risks before they become problems.

“Cyber ​​attacks are emerging and evolving faster than ever before,” he said Tom east, CIO, Enloe Medical Center. “Intervening and managing threats at the earliest stage is critical. With Unit 42 MDR, we have the confidence we can quickly identify and stop malicious activity to help keep our organization safe.”

In a recent report, IDC said, “Not surprisingly, organizations continue to struggle with the continuing shortage of security professionals and the rising costs of maintaining these scarce security resources.” The report also states, “Organizations are analyzing their current risks and accelerate their investment in security services to ease the pressure on their teams and strengthen their overall security posture to address growing cyber threats.”*

About Cortex XDR:
Cortex XDR® is the world’s first detection and response solution that natively integrates network, endpoint and cloud data to stop sophisticated attacks. It’s designed to stop attacks with the power of AI and rich data.

XDR is critical to effective security. The latest Palo Alto Networks 2022 Unit 42 Incident Response Report highlights that when there was a breach, 44% of cases involved an organization that did not have or did not fully implement an Endpoint Detection and Response or XDR security solution.

Cortex XDR Management Options:
Customers can manage XDR in a number of ways. In addition to Unit 42 MDR, customers can deploy their own team to manage XDR or choose an XMDR partner. Partners achieve the Cortex XMDR Specialization by completing both technical and sales activation and specialization exams. Palo Alto Networks’ growing XMDR ecosystem serves customers around the world through partners who leverage their own specific expertise along with Cortex XDR.

About Unit 42 & Unit 42 Incident Response Services
Palo Alto Networks Unit 42 brings together world-renowned threat researchers, elite incident response forces and experienced security consultants to create an information-driven, response-ready organization passionate about supporting the proactive management of cyber risk.

Palo Alto Networks Unit 42™ has an experienced team of security consultants with backgrounds in both the public and private sectors who have handled some of the largest cyberattacks in history. They manage complex cyber risks and respond to advanced threats, including nation-state attacks, advanced persistent threats or APTs, and advanced ransomware investigations. Unit 42’s Incident Response Experts are available 24/7 to help customers understand the nature of the attack and then quickly contain, remediate and remediate it. They use a proven methodology and battle-tested tools developed from real-world experience investigating thousands of incidents.

More information:
More information on Unit 42 MDR and Cortex XDR 3.4 can be found in our blog or at black hat from 6th to 11th August at the Palo Alto Networks booth: #1332.

Unit 42 MDR and Cortex XDR 3.4 are available worldwide with full support today.

*IDC, Worldwide and US Comprehensive Security Services Forecast, 2022-2026: Steady Growth Continues Midd Global Headwinds, Doc #US48549022, July 2022

About Palo Alto Networks
Palo Alto Networks is the world’s leading cybersecurity provider. We innovate to outperform cyber threats so businesses can embrace technology with confidence. We provide next-generation cybersecurity to thousands of customers worldwide and across every industry. Our best-in-class cybersecurity platforms and services are backed by industry-leading threat intelligence and empowered by state-of-the-art automation. Whether you’re deploying our products to enable the Zero Trust Enterprise, responding to a security incident, or partnering to achieve better security outcomes through a best-in-class partner ecosystem, we’re committed to making each day safer than the last. This makes us the cybersecurity partner of choice.

At Palo Alto Networks, we strive to bring together the best people for our mission, so we’re also proud to be the cybersecurity workplace of choice, recognized among Newsweek’s Most Popular Workplaces (2021) as Comparatively Best Companies for Diversity (2021 ) and HRC Best Places for LGBTQ Equality (2022). For more information visit

Palo Alto Networks, Cortex, Unit 42, and the Palo Alto Networks logo are registered trademarks of Palo Alto Networks, Inc. in The United States and in jurisdictions around the world. All other trademarks, trade names, or service marks used or mentioned herein belong to their respective owners. Any unreleased services or features (and any services or features not generally available to customers) referenced in this or any other press release or public statement are not currently available (or not yet generally available to customers) and will not be may not be as expected or at all provided. Customers purchasing applications from Palo Alto Networks should base their purchasing decisions on the currently generally available services and features.

SOURCE Palo Alto Networks, Inc.


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