With over 150 warehouses across the US, The Tire Dealer ships for free.
For a retailer, customers should be able to buy tires online just as reliably as they can buy clothes and gadgets.
That’s the vision of e-commerce brand The Tire Dealer, an online tire and wheel store operating from more than 150 warehouses across the United States. The store stocks products from a myriad of brands including Michelin, Continental, Yokohama, BFGoodrich and others. A powerful search engine on the site allows customers to search for tires and wheels by size, vehicle make, year, model, etc. Also, results can be filtered by price range, product type, brand, rating, and even whether or not discounts are available.
This comprehensive customer specification and search function serves one purpose, according to The Tire Dealer team. “The number one return reason for tires bought online is the wrong size,” they explained. To prevent this from happening, the store strives to ensure its customers are able to choose the exact tire or wheel they need from a wide range of options.
Aside from providing buyers with a worry-free choice, The Tire Dealer also tries to ensure that they provide excellent customer service to their buyers. They offer free shipping in the United States and orders are shipped as little as four hours after they are received. The tire dealer has the FedEx Ground Fleet as a logistic partner and all customers receive the tracking number immediately. Flexible payment terms are available, and the shop accepts cryptocurrencies in addition to cash and cards.
Most importantly for the team at The Tire Dealer they try to make customer support available whenever possible.
“Customers who buy tires online are often looking for advice and support to ensure the right tire is being purchased,” the company explains on its website. “We strive to provide live customer support in a way that accommodates our customers’ busy lifestyles, whether it’s via SMS, phone call, live chat, email, etc.”
With nearly a quarter of a million sales, The Tire Dealer certainly seems to be delivering on its goal of providing a hassle-free online tire and wheel shopping experience. And their customer reviews confirm this.
“I was about to buy my tires from Amazon but decided to do a Google search and found them. Bought tires and arrived safely. Over $100 saved!” said Ally, a Nevada resident. Another happy customer, Natalia, left this review: “It was easy and I got my tires in two days! Actually unexpectedly fast.”
Customers can purchase tires and wheels from The Tire Dealer’s website at https://www.thetiredealer.com/.